Privacy Policy

1. Personal Data Protection

By visiting our website and using our services, you entrust us with your personal data. Protecting your personal information is a priority for Sekler Travel Agency - SC SeklerTravel Marketing SRL.

2. What is Personal Data?

Personal data refers to any information that can identify a person, such as name, email, phone number, birthdate, IP address, etc.

3. Legal Basis for Data Processing

We process personal data based on your consent, to fulfill our contractual obligations, and when necessary to comply with legal requirements.

4. What Data We Collect

• Personal Information: name, contact details (email, phone), address
• Financial Data: payment card details, bank account information.
• Technical Data: IP addresses, browser types, website usage data, cookies.
• Marketing Preferences: newsletter subscription, promotional material interest.

5. Purpose of Data Use

• To provide our services and complete your bookings.
• Customer service, handling inquiries and feedback.
• Sending newsletters and promotions (with your consent).
• Improving website performance and user experience.

6. Data Security

We store your data on secure servers, encrypted for protection. Access is restricted, and we take necessary security measures to prevent unauthorized access.

7. Sharing Your Data

We only share your personal data with trusted third parties when necessary for service fulfillment (e.g., accommodation providers, shipping partners, legal obligations).

8. Data Retention and Storage

We store personal data only for as long as necessary to provide our services or comply with legal obligations. When no longer needed, we delete your data.

9. Your Rights

• Right to Access: You can request information on what data we hold about you.
• Right to Rectification: You can request corrections or completion of your data.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can request that we limit processing of your data.
• Data Portability: You can request that we transfer your data to another data controller.
• Right to Object: You can object to the processing of your personal data for marketing purposes.

10. Complaints

If you have any concerns regarding data processing, you can contact us or file a complaint with the relevant data protection authority.